Secure connection
Bank-level security protects your data.
You could be owed money you don't even know about.
Used an overdraft, credit card or loan? We securely review your financial history to identify lenders and signs that lending rules may have been broken. No paperwork pile or memory test required.
Check what I'm owedSecure and confidential
No paperwork
We use the information you provide and your connected account history.
Clear outcomes
We explain what we find and what happens next.
How it works
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Tell us about you
Share a few basic details so we can start your check.
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Connect your bank securely
Read-only Open Banking lets us review up to two years of relevant transactions. We cannot move money.
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Confirm the lenders we find
Check the list, remove anything that is wrong and add anything missing.
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Review and submit
Confirm your circumstances and decide whether you want us to handle your claim.
Why Money Back Hero?
Technology does the searching
Our technology reviews your financial history to identify possible lenders and signs that lending rules may have been broken.
You stay in control
You stay in control of what is submitted.
We handle the correspondence
We handle the lender correspondence when you instruct us to proceed.
You can complain to a lender yourself for free and may obtain free guidance from MoneyHelper.
Frequently asked questions
How does Money Back Hero work?
Share a few basic details, connect your bank securely, confirm the lenders we find, then review your circumstances and decide whether you want us to handle your claim.
Is it safe to connect my bank account?
You authorise a secure, read-only Open Banking connection with your bank. We cannot see your online banking password and cannot move money.
What happens if you find something?
You check the lenders we identify, remove anything that is wrong and add anything missing. You then decide whether you want us to handle your claim.
Ready to see what we find?
The initial check takes around 10–15 minutes.
Check what I'm owedSecure and confidential
