A guided check, from your bank history to a clear next step.
Money Back Hero reduces the searching, form-filling and back-and-forth involved in identifying possible irresponsible lending complaints.
Start my checkSecure and confidential
How it works
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1
Tell us about you
We collect the contact and identity details needed to create and assess your enquiry.
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2
Connect through Open Banking
Choose your bank and approve a secure, read-only connection. We can review relevant account and transaction information but cannot move money or make changes to your account.
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3
We identify possible lenders
Our technology reviews up to two years of transactions for known lenders and borrowing patterns.
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4
You check the results
Confirm the lenders we identify, remove anything that is not yours and add anything missing.
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5
Add your circumstances
Tell us what was happening when you borrowed and whether financial difficulty or significant life events affected you.
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6
Review and submit
Check the information, read the declaration and decide whether you want us to handle the claim.
Your Open Banking connection is read-only
- The connection is read-only.
- We cannot move your money.
- Data is encrypted and used to assess and handle your claim.
- You can disconnect access.
What happens after submission?
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We review
We review the information you provide.
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We assess
We assess each confirmed lender.
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We update you
We contact you with an update.
Submission does not guarantee that a complaint will succeed or that compensation will be awarded.
